How It Works
You contact us by phone or email and let us know what kind of equipment you have and the reported fault.
Our team will confirm if we work on the brand and explain the process in further detail. If you decide to bring the unit to us, an assessment report is completed on all units that arrive to our premises. The assessment will confirm what is wrong with the unit, if parts are required and the price to repair the unit . There is a €50 assessment report charge payable on units manufactured after 1980 and a €70 assessment report charge payable on all vintage units manufactured before 1980 payable when the unit arrives to our premises. The assessment report can take 10 to 15 working days and may take longer in the case of vintage equipment. If on receipt of the completed report you choose to go ahead with the repair work the assessment charge is fully refunded off the final bill. If you choose not to proceed or if the parts are no longer available to carry out the repair works, the assessment charge is not refundable.
Unfortunately our free courier pick up available in the Dublin 1 to 24 postal area has been suspended due to Covid 19. Please contact our offices to arrange a drop off at your convenience.
If you choose to have the unit collected you can book a courier to collect the unit from your home or office. There is a free pick up service in the Dublin postal areas 1-24 . To avail of this service please follow the contact us button below and complete the collection request form.
When the unit arrives in, the report is completed and the repairs are carried out if you wish to do so on receipt of the report.