How It Works
You contact us by phone or email and let us know what kind of equipment you have and the reported fault.
Our team will confirm if we work on the brand and explain the process in further detail. If you decide to bring the unit to us, an assessment report is completed on all units that arrive to our premises. The assessment will confirm what is wrong with the unit, if parts are required and the price to repair the unit . There is a €50 assessment report charge payable on units manufactured after 1980 and a €70 assessment report charge payable on all professional equipment or vintage units manufactured before 1980 payable when the unit arrives to our premises. The assessment report can take 10 to 15 working days and may take longer in the case of vintage equipment. If on receipt of the completed report you choose to go ahead with the repair work the assessment charge is fully refunded off the final bill. If you choose not to proceed or if the parts are no longer available to carry out the repair works, the assessment charge is not refundable.
Contact us to book your appointment to drop your audio equipment in for service or repair.
When the unit arrives in, the report is completed, your are emailed the details of the report. You then decide if you would like to proceed with the repair work. We will contact you when the unit is fully repaired, tested and ready for collection. There is a 3 month warranty on all service work completed by the Hi-Fi Hospital.